Den Boomband — Suspension of account within 6 days of activation

Address:

Ghaziabad, Uttar Pradesh

I paid Rs. 1200 in cash for installation and one month subscription on 24th july. My internet connection was installed on 6th August 2015. It worked well for 6 day. Then on 12th August 2015 I got a mail that my account has been disabled. And internet stopped working. I called to customer care hundreds of times but my issue was never resolved. Each time I was given a complaint number and within one day I receive another message that my issue has been resolved. Till date my issue is same and internet is not working from past 9 days from 12th onwards. I called head office also many times. But they also never helped me. Now they don't respond to my calls. I have been cheated by DEN Boomband. It is going to be a month when i paid in cash. And it has been 9 days my account has been disabled. There are lots of other customers like me. I will appreciate if proper action is taken against this fraud company. I have my cash receipt and log of messages and email with me. I am attaching log of messages and emails. Please I request you to take a strict action against DEN Boomband. Thanking you