Den Cable — not charging my account

This is to bring to ur kind notice that our den cable service provider collected dis month advance last week but till now my set top box is not recharged. I called dem in morning but now my service provider Pradeep ([protected]), his supervisor and d person sitting in our society to serve us r not attending my calls.
This happened last month also. Plz take action against dem. Why r we suffering because of them.
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My den cable is not working from 2 days. As i complaint the distributor said it is problem from the head office. If this type of service den cable is provide to me then i dis connecting ur cable. The service of den cable is so poor.

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