Den Networks — about new package selection according to trai

Address:

Akash Ganga Vihar, Kanpur, Uttar Pradesh, 208008

I had lodge two complaints against my dth provider, complaint i'd no. 2246750 on 21 feb 19 and another complaint i'd no. 2255109 on 02 mar 19. I'm not getting any reply or any positive steps taken by trai. If there is no advantages for this complaint service then there is no necessity for having such type of service. Govt is making full us only. If trai don't have courage to talk to dth provider, then give us solution what will be the next step by customer to get rid of this problem???