| Address: | Mumbai City, Maharashtra, 410209 | | Website: | www.dennetworks.com |
To whomsoever it may concern,
My name is prashant kale and i am a resident of kamothe, navi mumbai
I had taken den digital cable connection with an hd digital set top box in the month of february 2016 (Smart card no[protected]. It itself took me more than 20 days to get a connection. I have been using this connection for the past 3 months but problem started when i lost connection to all of my hd channels on 20th may, to this i tried contacting the local cable operator (Mr uttam kale -[protected]) his phone has been dead since 20th may, after 31st may i lost all my normal channels,, to this i tried contacting the customer service team and they registered a complaint (Complaint no 3643185) and they told me that they will call me within 24 hours and i never received a call.
It is my urge to you people to please get back to us with a solution as this matter is a bit serious as majority of the users in my vicinity are facing the same problem. Was this information helpful? | 
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