[Resolved]  Den Networks — Broadband not working

Address:	New Delhi, Delhi, 110009
Website:	www.judgementsoday.com

I Mrs. Majula Pandit, have my office at Mukherji Nagar, my number [protected].
We had asked a agent to install den boadband around 28th January, but he insisted we install it on the same day and pay also. As we had no time we asked him to install it the next day to which he said he can't as there are problems in his company.

I issued a post paid cheque for 1 feb 2016. As nobody turned on 1.2.2016, I again called him and he said there are still problems in his branch. I got tstop payment of the cheque done. Thereafter there were many calls from the agent apologising to which I agreed and asked him to install it.

After four days one Mr. Uttam [[protected]] came to install the network and I paid Rs. 2061 and he wrote paid on the cheque. After few days I got a suspension letter of the services on my registered email [protected]@yahoo.com. I called up the agent again. In my absence one Mr. Nandlal Gola [[protected]] came and took Rs.2061 from my daughter and again issued receipt. Thereafter I kept calling the branch manager Mr. Vaibhav [[protected]] and the customer care numbers but my services were not resumed nor my money refunded.

In fact I was asked to pay Rs.300 more for stop payment of the cheque though it was due to your fault. I was further told that my servicves will stop on 4th March. I even asked when you have suspennded the services how will you stop the services but they kept demanding Rs. 300.

Please take immediate action against these greedy people.

Reagrds Manjula Pandit
[protected]