Den Networks — cable channel subscription method

Address:

Pulimkunnel house , K.S. Puram , Kaduthuruthy, 686604

Cable operator not approving the request to change package of channel saying the procedures are too complex. As per their procedure a customer has to type down all the channels (Including 100 fta) in micorsoft excel in a specific format without spelling mistake to their mail id and has to wait for approval. How ridiculous!!!
Already in january they have asked us to write down all the channels needed and submit to them and we followed. Then without our consent cable operator chose a package. Now cable operator is stating many procedures to shift from their package to a package of my choice.
My vac[protected]

Cable provider : moon tv, kaduthuruthy (True mission) 686604