Den Networks — Cable operator rude behaviour and charges more than pack

Sir, I'm R N Bajpai den cable tv card no. Is[protected]. I do recharge of 334 rs form Amazon of my TV. Recharge is successful. However after 10 days the cable operator cut the connection by saying you do not recharge from us.
I recharge my cable tv of rs 334 but the cable operator charge me of rs 420 of the same connection. His name is jugraj and Mobile no is [protected]. He make foolish us in name of company. I call him why you cut the connection in reply he said you didn't pay me to recharge of you den cable tv.
I say I will filled complaint against You. He say he has don't fear this stupid complaint. no one can harm me.

Today, I call den CUSTOMER where I get to know about my den cable TV pack. My pack is Golden and the monthly rental is 299 rs. However, the Jugraj cable operator charge me 420 rs against same pack. What a ###. According to TRAI, CUSTOMER has power what they to see or not, then he pay only GENUINE charges.

I pay 420 rs to Jugraj through Google pay, with this mail I share the Google transaction.

I have requested please take strict action against otherwise I will switch to other operator. And encourage the people around the locality boycott the Den.😡😡🤬🤬

If my problem not resolve, then I will take further step.
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