The cable operator in my area is not allowing me to select channels as per my choice.
Instead he is forcing me to buy the pre designed packages which are costlier. He is also threatening to disconnect the cable if we don't take plans as per his choice.
He has also charged us more money in the past.
As per Govt. guidelines I have the right to select channels as per my wish to suit my budget.
For example -
ZEE family pack Hindi SD, which contains around 22 channels, is of 39 rupees +18 % GST. But i only want 9 channels of that pack on their original price(price of every channel), which will cost me around 10 rupees + 18 % GST. But the cable operator is not giving me channels as per my requirements, instead he is forcing me to take the whole package which is worthless.
This happens with other packs as well.
Many customers are facing the same problem but don't know how to resolve it.
kindly help me in this matter Was this information helpful? | 
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