Den Networks — Den boomband

Address:

New Delhi, Delhi, 110064

Den agent took Rs 2920 for 3 months complaint, in return I got demo connection for 5 days at slower speed. Since then am losing internet everyday and on complaining they say they have not got my payment. Payment was made in cash to the agent sent by them almost 16 days back.

Everyday I call and give them details of their own agent, copy of receipt and details of payment. Everyday I am assured of action within 24 hours but nothing is done.
Even their agent does not take call anymore.
Kindly help.
Also I would suggest everyone to not pay upfront to Den.

My client no- TH51928462
Desireable resolution- Full refund ASAP as connection still not fully active.