Den Networks — Den cable not connecting since last evening

We are facing problem in den cable connection since last evening whereas my neighbours and other residents of my colony are getting their cable connection on tv properly even since last evening...I called and informed my cable operator around 8-10 times today...but he is not responding...even he neither bother to visit my locality nor called me to resolve my cable connection problem...please resolve this connectivity issue at the earliest as it is almost 2nd day without connection.