Den Networks — den cable not giving authority to choose channel packs and they are imposing their own made packs on customers

Address:

C-8/63 Yamuna Vihar, New Delhi, Delhi, 110053

I am hereby to put a complaint against den cable
This company is not giving us authority to choose channel packs that we want to watch they have made their own packs and they are imposing them on their customers
First i did complaint about this to our local cable operator and what he said "we have made our own channel packs you have to choose from them. We don't follow government rules, you can go and do a complain about this...
After this i did complaint about him to his superiors they replied me at once but when i told them about my this problem they stopped replying and it's been more than 2 weeks and still i didn't get any response from den about this issue.
Here is my set top box card number[protected]
Therefore the necessary actions should take place against then as soon as possible.
Thanking you
Yours truly
Ravi.
Contact no-[protected]