Den Networks — Den cheated and didn't give 15 days of the 30 days told me free

Address:	New Delhi, Delhi, 110034
Website:	Den

The problem is that I had installed this den connection on 24 Nov and the person from den who came to money is Mr ajeet Kumar phone number[protected] who promised us that we would get 3 months and 1 month free so we paid for 3 months together ₹4466.and then in Feb when our connection for 3 months was over it was time for activation of the free month. Now Mr ajeet Kumar said if company is not giving what's my fault. So I complained to den and they sorted out the problem and told me that you would get 30 days extra. So they activated the connection for 15 days and then again I had to call them to get my connection active and told this story. They kept telling me your complaint is being processed, we'll arrange a call back from senior supervisor but nothing has happened till date. Even Mr ansh senior supervisor is also not trustworthy cause he knows the problem I told him but now 15 days are over and my complaint has not been sorted. Also I've been regularly calling them for 10 days and you can also see the no of calls by me it would be greater than 20 then I finally thought to email you my problem as I all cheater are there in your company on the phone desk so maybe email desk person may help me. My complaint no
Service Request No. - CAS-300560-S8S5. Plz look into the matter because literally your operators senior supervisor Mr ansh and the salesmen Mr ajeet Kumar has cheated me and if my complaint not resolved I will complaint against den to customer forum and also promote people to join Siti and get den boomband disconnected from there households to prevent them from torture your company gives to customer.
Yours sincerely very disheartened customer Saatvik Manchanda [protected] user ID O_112824