Den Networks — Fake executive collect money and gave me slip of receipt of denboomband

gaurav13805

from Solapur, Maharashtra

Address:

New Delhi, Delhi, 110018

On 13-dec-2015, your agent with the mobile no. [protected] called me and said if we pay three months advance, then we received three months free internet, and they send our executive(Mr ashish kumar, mob no' [protected], FCOE Id : DENASHISH303 ) to collect money, I agreed to pay 2053 Rs for three months and they give me slip. He said that your plan will be automatically renew, But my plan not yet renew now, I called 15-20 times on your customer care toll free no', everyday they give me same complaint no' : IS698479, Please solve my issue ASAP otherise I have to register FIR Against your executive Ashish .. My registered mob no' : [protected] User id : gaurav13805 Name : gaurav gandhi I attached snapshot of receipt and id card of fake executive

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DEN Networks Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Gaurav,

Firstly please accept our sincere apologies for the unsatisfactory experience you've had. Please be rest assured that our Customer Care team will contact you tomorrow and help resolve all your pending concerns!

You can also mail your complaint to [protected]@denonline.in and we will be happy to help.

Thank You,
DEN Boomband

gaurav13805

from Solapur, Maharashtra

Please solve my problem ASAP