Den Networks — False promise

Address:

110045

Den boomband

They talk very softly nicely when they want you to become their customer or if they want you to recharge but when they done with you they will keep commiting false commitment. They will say sir i just can't help you i have forwarded your complain n [censored]s.sometimes you wont get speed and even sometimes it will get disconnected. They even change their tariffs without informing you.

I was not recharging my internet because of their poor services. After long gap of without recharge i got a call that they are providing offer 3+2. Means you have to pay for 3months and you will get two months free internet. I paid for it. The guy who came to collect the money was not able to provide bill. He said m just the collection guys and i am not provided the receipt. When i contacted their customer care they said they will provide me confirmation email and SMS which i am still waiting for. I keep calling for it but they keep promising.
Anyway my internet get started and after 3months my internet was off. I called then i got one day recharge. Next day again same thing n again n again for 4times. Finally they recharged for 15 days. After 15 days again started showing me round n round like m culprit and they are introgating me for a crime. Again they recharged my internet for 15 days. After this again my internet is disconnected and now they asking for bill n written proof which is very cheap. How i suppose to get one if they ain't providing. I called almost for 20 times. Even their call center number us not free. They are keep saying they forwarded my complaint. And i am still waiting.
Very cheap n pathetic behavior for getting business.
Dont ever fall for their false promise n sweet talk.

Den's ex customer.