Den Networks — Internet is not working on VPN, Not able to resolve and Not receiving my call

Address:

Moh- Sheshpur, Post- Gita Press, near Chetna Godam,,

Dear Team,

I disconnected my BSNL connection and took Den broadband connection for internet stability and high speed net before starting my new job, my plan is for next 6 month.

My internet is not working on Den VPN which is useless for me now if i can not do my office work on net ..

I have reach to Gorakhpur den head -

I am trying to reach to my service provider about my refund if they could not fix my internet issue but they are not picking my call, i don't know how irresponsible people is working with Den team, neither they are able to resolve my internet neither they are giving my refund.
It been 20 days today since i got my connect, now i have to switch to any other broadband connection if they are not able to fix this issue .

My VPN is working on other connection except Den internet and now if team is not able to fix i wanted to disconnect my connect and i want my refund.

Please do needful and hire some profession workers .

Thanks
Anupam