Den Networks Limited — regarding channel selection

Address:

Ghaziabad, Uttar Pradesh, 201002

Dear sir/madam,
I anjanivir solanki chiranjeev vihar ghaziabad.

I have selected packages online two three time through https://www.mydenonline.in/MyPlan/AddmoreServices.
But my selection not activated. As per the new rule of trai, consumer have right to select which channel we can view.
But cable operator is forcing us to select at least one of the pack which contains 100 free channels by default. They are not allowing us to select individual free to air channels, which leads to increase in total cost. Please clear why this happen.
And secondly my current bill on https://www.mydenonline.in reflecting rs 265/- but cable demanding rs. 300/-.
Even not providing bill.

Regards
Anjanivir solanki