Den Networks — No internet connection from last 4 days and still service is not up

I am really fed up with your services. First they took ages to change ownership of this connection then once ownership was changes after n numbers of follow ups. Now i did not have the working connection. I complaint about it on 15th july 2021 they closed that complaint without resolving that and funny thing was you customer care was not aware who closed it. Again i complaint on 16th July and as well as 17th July. No one visited my place yet to resolve the issue. If i call again i will get another fake commitment that your issue will be resolve in 24hr. This behavior shows what is the position of your customer support. Den broadband management does know what customer delight means. Its like you bought our services you commit a mistake and now deal with it.
I am waiting if i got any response on this and if my issue is getting resolve or not. If not i will change the provider. I will never ever recommend your services to anyone.
Was this information helpful?
No (0)
Yes (1)
DEN Networks customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DEN Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    718
    Pending
    0
    Resolved
    78
    DEN Networks Address
    236, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all DEN Networks contact information