Den Networks — not able to see selected channels

Address:

969 Second Floor Sector 39 Gurgaon, 122001

We have opted new channels as per the trai rules but all of these channels are not reflecting and we have already complaint it with the operator and everytime he said it will work and no positive response we get till now. He has already taken monthly fee for this month and how we can get our refund as we are not able to see all channels and when it will be corrected.