Den Networks — not provide channels as my request - vc number[protected]

Address:

Near St.Charls Convent, Thuthiyoor, Kakkanad, Kerala, Ernakulam, Kerala, 682036

I mohamed shaji, a den network cable subscriber at kakkand, kochi, kerala. I submit a channel request of 100 free channels including dd network as per the trai rule and some pay channels on january 2019. But they are compelled me to use their packages and collected unjustified amount as subscription charge. I sent several email request to den cables but they are neglected my all requests.
I request you to please give order to den for provide me to the channels as per the trai rules.

Thanks in advance