[Resolved] Den Networks — Pathetic and harassment | |||||
I was committed by the sales person that i will get the benefit of 3+1 i.e. to subscribe for 3 months on new connection i will get the 1 month free, however my den boom band wifi connection was stopped working on 11th Jan 2016, where was i opted this on 12th Nov 2015. I.e. the connection was stopped on the completion of 3rd month, i have complaint to customer care regarding the same and sent email as well but no response from them when i spoke to them they just keeping me on hold for more the 30 mins. I have all the documents duly signed by sales person on CAF and call recorded as well. I would like to lodge a complaint and Please take some action. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved DEN Networks customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
We are glad to inform that 3+1 offer has already been credited in your account on 13th JAN..
Hope this resolves your concern and look forward to serving you again :)
Hope this resolves your concern and look forward to serving you again :)
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
12%
Complaints
718
Pending
0
Resolved
78
236, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all DEN Networks contact information
Firstly please accept our sincere apologies for the unsatisfactory experience you've had. However, we request you to inbox us your account number (user id) along with registered contact details so that we can get in touch and resolve all your pending concerns!
You can also mail your complaint to [protected]@denonline.in and we will be happy to help.
Thank You,
DEN Boomband