Den Networks — Poor quality internet service

Address:Ghaziabad, Uttar Pradesh, 201012
Website:www.denboomband.com

I have purchases pre-payed service from den. I have been facing frequent connectivity outages from DEN since "Apr 25, 2016", but when i requested them to provide me extra internet service for all those hours in which i was unable to use the internet because of issues from their end, they just do not reply to our requests.
This is against the consumer rights.It is like a mafia going on, taking payments in advance and then not fulfilling the service .
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DEN, CABLE NO IS[protected]

very poor quality of picture,
cable operator Mr Harish Mob.No is[protected], Not responding Positively, Mobile Not picked up, Always telling that It is the problem of Bangalore service
My Name VALERIAN D SOUZA Mob.No is[protected]
request to rectify the sevice

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