Den Networks — Problem with den boomband (http://www.denboomband.com/) internet connection

Address:	110096
Website:	www.denboomband.com

Hello,

I was using broadband connection of Den Boomband (http://www.denboomband.com/). I have put a broadband connection shifting request on April 02, 2016.

My old address was:
25A, 3rd Floor, Pocket 2 Mayur Vihar Phase 3 New Delhi - 110096

My new address is:
29O, 3rd Floor, Pocket 2 Mayur Vihar Phase 3 New Delhi - 110096

They said the shifting will take 3 to 5 days. It''s now been 18th day and still they didn't shift the connection. I have already paid (Rs. 859) for the service (That I am not using for now) for this month as this is a pre-paid service.

I have contacted their customer care lot of times but no one gives me information about when the complaint will be resolved. Kindly look into the matter.

Thanks & Regards,
Nishant Sood
[protected]/[protected]