Den Networks — sachdeva cable network ask payment after every 15-20 days

Address:Parag Rd, Sector D1, LDA Colony, Lucknow, Uttar Pradesh, Lucknow, Uttar Pradesh, 226012

I have made a payment to sachdeva cable on 30 april for 1 month but he closed my pack on 8 may, that was just 8 days and he said the money goes to company so ur money got expired. He said u can't get your money back and said that its digital now so u have to pay ₹375 again for cable. I said ok and paid him on 11 may and he said it will work from 19 to 19 of every month. On 19 june my pack expired as promised so i renewed it on 21 june and he shut down my pack on 9 july and said u have to pay again because now its from 19 to 9. He just ask money even if the plan is not over and shuts down the box. When I told him that i have renewed my plan on 21 june then how is it blocked on 9 july then he was making excuses and said it is on the system i can't do anything you have to pay again its ur problem and i don't know about it. If you'll pay then u'll get ur cable else lets it be off. Infact that guy use false language also and he was shouting like if he'll yell on the customers then customers will pay him money by getting scared. This is his work of every month that he shuts down the set top box of customers way before its expiration date and ask then to pay again.
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DEN Networks customer support has been notified about the posted complaint.
Jul 14, 2019
Updated by Gaurav010101
Now i want my refund and strict action against Sachdeva cable network
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Comments

Mere cable operator ne naak mai dum kr rakha h 28 din mai 10 din he cable aata h office mai rhta nai h wo or apna mobile b switch off krke rakhta h..
Den ke customer care mai b maine bhot baar call krke complaint ki but koi fayda nai hua ...
Ab mai soch rha hu ki network he swap kr lu qki isse cheap service maine apni puri life mai nai dekhi
Very bad service from den dth operator located at laxmi nagar delhi -92, centre, misbehaving employees are there, here very bad customer satisfaction, my reviews are -10 out of 5

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