Den Networks — service not activated even after 5 days of new connection

Address:	122001
Website:	www.justdial.com/Delhi/Golden-Cable-Network-NEAR-SIGNATURE-TOWER-South-City-1/011PXX11-XX11-15050314

Hi i have purchased new connection (Hd box) from cable provider here in south city gurgaon (Golden cable - bobby) on 10th may 6pm. I have paid 2450 rs for new connection. My cable has not started yet after 4 days. Cable provider not answering my phone calls. I have reported the same on den customer care but no solution has been provided yet even after 6, 7 follow up calls. Please look into this urgently as it seems like i have done mistake by purchasing den set top box. If it will not start today i will request for refund.

The worst part is cable provider bobby not answering to my phone calls since i have made the full payment. Also the who have installed connection here nazimul mohammad he is also not answering my phone calls and seems like he blocked my number. Pathetic customer service by company.