Den Networks — Set top box not working, complaint registered two months ago.

Address:Varanasi, Uttar Pradesh, 221010

I complained about a not working den networks set top box around two months ago with the local dealer, he took the set top box and said that it will be replaced. He didn't respond for over 15 days, we registered the complain with the customer care service as well. No action has been taken yet.
First complain registered - june 2016
Customer care contacted - july 2016

Please look into the matter as this is one of the basic needs in any one's life, and no action whatsoever has been taken for the same.
Was this information helpful?
No (0)
Yes (0)
DEN Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

My broadband connection is installed at 22 july 2016
but internet connection is not available from three days .alway internet comes and .i do not why.
please solve my internet problem

adress: h-3, 1003 jahangir puri delhi -110033
user name- pooja

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DEN Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    718
    Pending
    0
    Resolved
    78
    DEN Networks Address
    236, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all DEN Networks contact information