Den Networks — Showing always excess as per original usage.
V
Vijaybhandula Kumar
from Delhi, Delhi
Address:
110019
:
Dear sir
I am user of your denboom band (user ID -Vj_95280) I have take your demo connection on 15th Dec 2015 as per plan of 10 days free after 10 days I recharge my net paln for 3 months ( on 25 dec ) but my billing cycle is showing 15 to 15 and also my usage showing always excess as per original usage. We try to contact your consumer care so many time but they are usable to solve my problem. We need your support to close my all issue if you want your customer with you otherwise I no option other than withdraw this Internet connection and move to some other internet provider.
Thanks in advance for your valuable support to close my all issue.
Regards
Vijay bhandula
[protected]
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DEN Networks customer support has been notified about the posted complaint.
Firstly please accept our sincere apologies for the unsatisfactory experience you've had. Please be rest assured that our Customer Care team will contact you today and assist further.
For further correspondence you can also mail us at [protected]@denonline.in and our team will be happy to help.
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Firstly please accept our sincere apologies for the unsatisfactory experience you've had. Please be rest assured that our Customer Care team will contact you today and assist further.
For further correspondence you can also mail us at [protected]@denonline.in and our team will be happy to help.
Regards,
DEN Boomband