[Resolved]  Den Networks — Unethical behaviour (Services not given as promised)

Address:New Delhi, Delhi, 110085

Dear Sir Account ID: SIDHARTH_20856 Rs. 1938/- has been paid on 23.10.2015 vide net banking towards re-activation of account. It has been told by executive that by paying subscription for 3 months, 5 months subscription will be given and I also received a mail from them on the same. But recently I got a message from Den that my account has been deactivated after 3 months(i.e. on 21th Jan 2016). 2 months free subscription was not given to me. Proof1 . Email from Den side. . Despite several calls nobody from Den is willing to help . Regards Siddharth Rana [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
DEN Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Siddharth,

Thank you for writing to us! As per our records your account is active till 5th Feb. 2016. Please note that your promotional validity extension will be given in phases of 15 days each.

For further correspondence you can also mail us at [protected]@denonline.in and our team will be happy to help

Regards,
DEN Boomband

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DEN Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    718
    Pending
    0
    Resolved
    78
    DEN Networks Address
    236, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all DEN Networks contact information