Den Networks — Worst service of Den Cable Network and switching to other network

Address:	Ghaziabad, Uttar Pradesh, 201009
Website:	www.dennetworks.com

Hi,
I am using Den Cable network from last 7 years, After digitization of network, I got the set top box from Service Area Provider, but from last 6 months the service of den and service area provider consultant goint to be worse day by day. In every 10-15 days few channels does not work most of the time English Channels, when i call to service area provider they didn't pick the phone 8 out of 20 times, but when they came for monthly payment they told me the service will be start today, after calling again and again they told again and again issue will be resolve in 1 hour, 1 day, 2 day and sunday they told we can't do anything in sunday. Many times i called to your customer care when my cable netword got down they told me we didn't get payment from your side that's why your service is stop. But This is going to be very bad condition day by day and from last 1 month english channel service is stop, and before 15 days service will start for 10-15 minutes and agains goes down with voice cracking. I am paying 300 monthly but i have seen on den network site top package is 280.Also i asked to other neighbours and found they are facing the same problem. Now i am fed up and going to be switched to another network. I will just wait 1 week more for this service, if it will be resolved then will think about it to going forward with the same network. One more thing if the service is stop for 10 days then why they are asking to pay full payment.Now this is the time to move some other network. Good bye

Name: Gaurav Verma
Mobile Number: [protected]
Area: Pratap Vihar, Ghaziabad
Service provider Number: [protected], [protected], [protected], [protected]