[Resolved]  My Dentist — Shabby treatment at the hands of staff at MyDentist

I have been availing alignment service for my wife at the Malad west clinic for the past 8 months having paid a huge sum. Due to some emergency we had to change the timelines of the treatment and expedite the treatment request. Now since the last few sittings were due, the doctors started arm twisting saying, without paying the full balance amount the treatment would not be completed. Even after giving the committment that the payment would be made on dates when the treatment would be done, the doctors were behaving absolutely unprofessionally and holding us to ransom. The payments 0f 20k were made also on the dates committed in gap of 5 days back to back. As of today 10.9.13, my wifes treatment has been stopped and left incomplete saying without paying the balance amount of 5k, the treatment would not be done. The doctors are blaming each other saying, that we are employees and we cant do anything about it. The management has laid down the policies. I hope this message is picked up at by the Medical Council governing the Dentist practitioners and the organisations who are currently on the franchisee spree laying out huge networks of retail dentist operations however without any consideration for genuine customers who are paying their salaries and not availing service for free.