Denzong Leisure — worst travel agency

We had booked Sikkim and Darjeeling tour in the month of May. Once the full payment is done they are least bothered about the issues you face during the trip, which we have faced a lot. They won’t respond to your calls, messages & mails. In these 3 occasions we have been cheated and didn’t get the refund : 1) We had booked 3 rooms in a hotel in Lachung and paid for the same but we got only 2 rooms. 2) For one day sightseeing we were given only one vehicle where we had paid for 2 vehicles. 3) And another day they informed us at last moment that sightseeing was not possible but we had paid for the same. So all these three refund amounts are still pending and they no longer pick my calls or reply to my emails regarding the refund. The company is fraudulent which comprises o[censored]nprofessional, unskilled, illiterate, irresponsible & negligent bunch of people starting from the in-charge, the manager, the head and everyone else. Do not trust these people. Refrain from using their services. They are whole time big CHEATERS!!!