[Resolved] Dhamaalshop.com — Ordered not delivered

Ashish Toppo

from Kolkata, West Bengal

Address:	West Singhbhum, Jharkhand, 823001
Website:	Dhamalshop.com

Sir,
On 12th apr 2017 i ordered 2 pcs "redmi note 4 phone" and paid rs 5498.00 (Including tax) through canara bank debit card. But i do not get any confirmation mail to my given email id (Toppo. [protected]@gmail.com) and also not got any confirmation message in my given mobile no ([protected]). Now it is 21 days over till i dont get my ordered and paid mobile. Kindly take necessary step and inform me the expected delivery date. Thanking you,
Contact the customer care not received the call.

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Jun 7, 2017

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Apr 24, 2017

Updated by Ashish Toppo I have order by two redmi note 4 on dt.12.04.2017. I have paid ruppees 5498 paid by credit card but i have no confirmed msg & mail but after deducting the amount no any confirmation came about order and session got expired. Please take nessesary action in my amount. My pay ment send by canara bank credit card.
Now i tried customer care no they are not received my call.
My mail id is toppo. [protected]@gmail.com

May 04, 2017

Updated by Ashish Toppo Sir,
On 12th apr 2017 i ordered 2 pcs "redmi note 4 phone" and paid rs 5498.00 (Including tax) through canara bank debit card. But i do not get any confirmation mail to my given email id (Toppo. [protected]@gmail.com) and also not got any confirmation message in my given mobile no ([protected]). Now it is 22 days over till i dont get my ordered and paid mobile. Kindly take necessary step and inform me the expected delivery date.
Contact the customer care not received the call...
and call me to this no. [protected] and debit to Canara bank Debit card .
so, please re fund my amount to Immediate settlement with my debit card account.
Total Amt.12500+5498=17998 within an hour.
otherwise complain to Consumer forum & RTI.
Thanking you,

Verified Support

May 07, 2017

DhamaalShop.com Customer Care's response Sorry, your package is delay because of an issue with the carrier. we sincerely apologize to you for the delay in delivery of the products ... of staffs and within the next 2 days your shipment shall be dispatched for delivery.
Thanks.
DS Team.

Verified Support

May 07, 2017

DhamaalShop.com Customer Care's response Dear customer,
Sorry, your package is delay because of an issue with the carrier. we sincerely apologize to you for the delay in delivery of the products ... of staffs and within the next 2 days your shipment shall be dispatched for delivery.

Note : Please do not share your ATM and Web PIN to anyone, also do not write such information anywhere on your card or on any document. Dhamaal will never ask for the same.

Thanks.
DS Team.