[Resolved]  Dhamaalshop.com — Product not received and customer care not responding

Address:Nagpur, Maharashtra, 440008

Dear sir

I have purchased vediocon 32" led tv from dhamaalshop. (Videocon 32" hd led.
Booking date:04/05/2016
My order - ds462231

Kindly confirm the delivery date.

Dhamaalshop customer care not respond my mails & contact number also. (+91 [protected] (24x7) but i have not received any inform regarding.

My mail id: [protected]@gmail.com

Regards
Mehul joshi
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Nov 7, 2016
Complaint marked as Resolved 
DhamaalShop.com customer support has been notified about the posted complaint.
May 17, 2016
Updated by mjoshi687
Still I have not received the product as well as refund detail..
Kindly confirm the date of deleiver or refund my payment through DD on shipping Addrest..
Regards,
Mehul Joshi
Verified Support
Oct 03, 2016
DhamaalShop.com Customer Care's response
Dear Sir,

This is in regard to your order no. DS46223 which you placed with our company Dhamaalshop.com on the[protected]:49 PM.

We sincerely apologize to you for the delay in delivery of the products you order is Dispatched on[protected] Through Trackon Courier and you track your order in Trackon Courier site. The tracking number is –[protected]. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to give the excellent service as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]
Nov 18, 2016
Updated by mjoshi687
Dear Dhamaal team,

Still we have not received my TV as well not receives refund status.

Kindly do the needful.

Regards,
Mehul Joshi
Nov 18, 2016
Updated by mjoshi687
Kindly confirm the delivery date.

Dhamaalshop customer care not respond my mails & contact number also. (+91 [protected] (24x7) but i have not received any inform regarding.

My mail id: [protected]@gmail.com

Regards
Mehul joshi
Complaint comments 

Comments

I book my order and order nom is DS43499 BUt after that i want to contact the customer support for travking my order but no response will received same reply is come we will col u shortly and they disconnect the phone
Booking date:04/05/2016
My order - ds462231

I am still surprise not a single communication from company side.Customer care Number is not connect Now. When I has cheak through Order status showing Invalid.

Any Authorities person in company to connect with them.

Regards,
Mehul Joshi
[protected]@gmail.com

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    +91 91 0267 0169
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    GL Electronic, Ranju Nilay Bhavan 1st Floor, New Laljee Tola, Patna, Bihar, India - 800001
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