DHL — Charging excessive custom duty

Address:

Bangalore

Waybill No.
[protected]

I am in India on business and ordered premium business cards from the US. There are 100 cards in the parcel. DHL is demanding INR 8, 594.20 in duties. How can this daylight robbery be happening?

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Dear Sir/Mam,

Customs duty applicable.

Thanks & Regards

Manohar MB
Clearance Support Agent - Bangalore Gateway

DHL Express India Private Limited,
Express Cargo Terminal,
No. C-19, North Cargo Road,
Kempegowda International Airport,
Devanahalli, Bengaluru 560300

Customer Service Toll Free Number works between 9 A.M to 9 P.M :[protected] /[protected]

Note: Demurrage charges will be applicable for the shipment lying in Courier Terminal 72 hours & Cargo Terminal 48 hours in customs bonded warehouse. Section 48 charges are applicable for the shipment crossing more than 30 days from the day of arrival.