DHL Express India — Air waybill - [protected]

A shipment with medicine was booked from kerala to USA on 26th of June with awb no [protected]. The I tem was returned back to India and ia lying at Bangalore International Airport since 8th of July as informed By DHL. Since then we are trying to get the shipment back. Numerous phone calls and Emails are send to DHL but the only response we are.getting since then is your ship me t will be cleared with on 48 hrs. But still now there is no progress and we are not getting any responsible response from DHL. Please look into the issue and clear the shipment at the earliest