Submit a Complaint
Postal & Delivery Services
DHL Express India

DHL Express India — Art piece

I have my shipment stuck at customs for over 5 months now. I am an independent artist based out of Pondicherry. One of my ceramic art pieces got selected for a show in a gallery in Montana, USA and they have sent the piece back through DHL and i am being asked to submit IEC without which they won’t release my shipment. This is ridiculous why the hell do I need to have an IEC for my own piece??
Was this information helpful?
No (0)
Yes (0)
DHL Express India customer support has been notified about the posted complaint.
Complaint comments 
Add a Comment

Related DHL Express India reviews

[Resolved]DHL - Shipping[Resolved]DHL Express India - Company is charging me more than 2x the price of item as Custom Duty[Resolved]DHL Express India - AWB 3656715591 Excess custom duty charges demanded (almost the price of the product)[Resolved]DHL Express India - Items are still not delivered and it's one and half months now. Request for Reimbursement[Resolved]DHL Express India - AWB#2109501656 - Ridiculous documentation process for my shipment!!
View all 466 DHL Express India Reviews

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DHL Express India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    466
    Pending
    0
    Resolved
    41
    View all 466 DHL Express India reviews & complaints
    DHL Express India Phone
    +91 22 6678 9000
    DHL Express India Address
    801 A, Silver Utopia, 8th Floor, Cardinal Gracias Road, Chakala, Andheri (East), Mumbai, Maharashtra, India - 400099
    View all DHL Express India contact information