| Address: | Kottur, Chennai, 600085 |
This shipment from UK was received @Bangalore DHL facility by 17thJuly2021. This has life saving medical device "portable Oxygen concentrator/filling device with empty cylinders". Since then it is getting delayed from DHL. The KYC document was sent DHL on time..but the team kept asking the KYC document thru mail as they claim that it could not be downloaded from DHL portal. Even after sent the KYC document thru mail and, the BOE checklist was sent for my review after lot of reminders..The checklist has wrong informations like wrong HSN code, customs & duty charges & IGST were wrongly computed. I raised this concern 5 days back..but still it is not corrected and not sent for my review.
This delays is causing lot of problems to the patient whose health s getting deteriorated who is badly in need of oxygen saturation level to be maintained.
DHL clearance team is not taking this seriously and delaying the clearance.
This needs to be addressed and the shipment need to be cleared properly and delivered to me at the earliest in one or two days... Was this information helpful? | 
Post your Comment