DHL Express India — Broken sample consignment

Address:110006
Website:www.akinsonsint.com

Dear Sir

We had sent one sample consignment to Norway on 17.05.2017 vide Airwaybill no. [protected].

Material - Drinking Horn Glass and Mug

The sample reached to the client in broken condition (Photo attached )

This was a crucial sample for us as our order was to be finalised based on this sample only. Client is not willing to place order as he fear that the actual consignment will also come in broken condition as sample . We have lost our valuable business due to this

Kindly investigate and advise us

regards
Rahul Sharma
AKINSONS
Delhi, India
mob : [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
DHL Express India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DHL Express India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    467
    Pending
    0
    Resolved
    41
    DHL Express India Phone
    +91 22 6678 9000
    DHL Express India Address
    801 A, Silver Utopia, 8th Floor, Cardinal Gracias Road, Chakala, Andheri (East), Mumbai, Maharashtra, India - 400099
    View all DHL Express India contact information