| Address: | Pune, Maharashtra, 410501 | | Website: | www.dhl.com |
We have handed over a shipment for saudi arabia on 12th july to your pune branch dealing with your employee mobile no. [protected].
According to this employee we have made a mistake choosing dhl as any other courier agency would have been able to deliver this consignment much faster. Also according to him his superiors are available only after 14.00 hrs every day.
Since the 12th of july he has been asking for documents from our logistics in a piecemeal fashion. On 22nd july he had confirmed that the shipment was on its way to ksa and all documents recd. Today after being unable to track the consignment we have followed up with him to be informed that shipment is at mumbai yet and he now needs additional documents. Our customer in ksa needs this shipment very urgently and his plant is shut for the past 2 weeks. The tracking no. Provided by your employee is[protected]. Was this information helpful? | 
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