[Resolved] DHL Express India — Dhl asking for additional payment

 
1 Review
Agra, Agra District, Uttar Pradesh, India
 nikhil paliwal
This is regarding AWP [protected], booked from china to india, on 25th feb 2017, i got call from from Dhl delivery person for confirming my delivery address and asking for custom duty to be paid at time of delivery . I agreed to pay without any problem . But at time of delivery i was asked to pay 700 rs additional amount as custom handling charges, actual customs duty was around rs50 only . Inspite of the fact actual amount of item is approx 600rs, custom duty is 46rs only. Later i am getting message from Dhl. If i don't pay that additional amount TheThis is regarding AWP [protected], booked from china to india, on 25th feb 2017, i got call from from Dhl delivery person for confirming my delivery address and asking for custom duty to be paid at time of delivery . I agreed to pay without any problem . But at time of delivery i was asked to pay 700 rs additional amount as custom handling charges, actual customs duty was around rs50 only . Inspite of the fact actual amount of item is approx 600rs, custom duty is 46rs only. Later i got message from them they will send the parcel back to sender .
Complaint marked as Resolved May 5, 2018

Complaint Status


[Feb 27, 2017] DHL Express India customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    3%
    Complaints
    176
    Pending
    0
    Resolved
    6
    phone
    +91 22 6678 9000
    location
    801 A, Silver Utopia, 8th Floor, Cardinal Gracias Road, Chakala, Andheri (East), Mumbai, Maharashtra, India - 400099
    DHL Express India - Dhl asking for additional payment