[Resolved]  DHL Express India — Dhl asking for additional payment

Address:Agra, Uttar Pradesh, 282002

This is regarding AWP [protected], booked from china to india, on 25th feb 2017, i got call from from Dhl delivery person for confirming my delivery address and asking for custom duty to be paid at time of delivery . I agreed to pay without any problem . But at time of delivery i was asked to pay 700 rs additional amount as custom handling charges, actual customs duty was around rs50 only . Inspite of the fact actual amount of item is approx 600rs, custom duty is 46rs only. Later i am getting message from Dhl. If i don't pay that additional amount TheThis is regarding AWP [protected], booked from china to india, on 25th feb 2017, i got call from from Dhl delivery person for confirming my delivery address and asking for custom duty to be paid at time of delivery . I agreed to pay without any problem . But at time of delivery i was asked to pay 700 rs additional amount as custom handling charges, actual customs duty was around rs50 only . Inspite of the fact actual amount of item is approx 600rs, custom duty is 46rs only. Later i got message from them they will send the parcel back to sender .
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May 5, 2018
Complaint marked as Resolved 
DHL Express India customer support has been notified about the posted complaint.
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