[Resolved] DHL Express India — Dhl asking for additional payment | |||
This is regarding AWP [protected], booked from china to india, on 25th feb 2017, i got call from from Dhl delivery person for confirming my delivery address and asking for custom duty to be paid at time of delivery . I agreed to pay without any problem . But at time of delivery i was asked to pay 700 rs additional amount as custom handling charges, actual customs duty was around rs50 only . Inspite of the fact actual amount of item is approx 600rs, custom duty is 46rs only. Later i am getting message from Dhl. If i don't pay that additional amount TheThis is regarding AWP [protected], booked from china to india, on 25th feb 2017, i got call from from Dhl delivery person for confirming my delivery address and asking for custom duty to be paid at time of delivery . I agreed to pay without any problem . But at time of delivery i was asked to pay 700 rs additional amount as custom handling charges, actual customs duty was around rs50 only . Inspite of the fact actual amount of item is approx 600rs, custom duty is 46rs only. Later i got message from them they will send the parcel back to sender . Was this information helpful? | |||
May 5, 2018 Complaint marked as Resolved DHL Express India customer support has been notified about the posted complaint. | |||
Add a Comment | |||
9%
Complaints
466
Pending
0
Resolved
41
+91 22 6678 9000
801 A, Silver Utopia, 8th Floor, Cardinal Gracias Road, Chakala, Andheri (East), Mumbai, Maharashtra, India - 400099
Post your Comment