DHL Express India — Irresponsible package tracking and process

Address:DHL bangalore

Dear Consumer India,

I have two shipments from DHL with Waybill number :
[protected]
[protected]

Its been more than a month now i am calling them everyday in customer care and asking for the update of shipment but there is no respond from them. Actually when i call customer care they always come up with some requirements are pending from my end but i don't get any call or mail from DHL regarding the same and they promise me to get the call back from customs team but no update form them as well.
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    DHL Express India Phone
    +91 22 6678 9000
    DHL Express India Address
    801 A, Silver Utopia, 8th Floor, Cardinal Gracias Road, Chakala, Andheri (East), Mumbai, Maharashtra, India - 400099
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