DHL Express India — Kyc address matching issue

Address:Muhammed safvan.k,kazhungil house palathara,cherushola P.O(676510), India (country) ,Kerala (state) ,Malappuram (district) ,kottakkal (city) ,palathar

My name is MUHAMMED SAFVAN.K I give my correct address below.
MUHAMMED SAFVAN.K
kazhungil house palathara
cherushola p.o (676510)
kottakkal city.
I'm currently on a deal to buy a digital watch from Croatia via the website www.24kupi.com.
The product is shipped from crotia to my home country of India through DHL courier service
providers. The first thing I gave for product delivery was the above address that is exactly
on my Aadhar card, pan card and voter ID but my address is pincode (676510) and there is
no delivery option in this pin code. so the company 24kupi asked me for another city address
so I give my nearest city tirur as a pincode (676101) &now the address I have givenbelow
MUHAMMED SAFVAN.K
Kazhungil house palathara
cherushola
Kerala, Malappuram, kottakkal
TIRUR, 32Kerala 676101
The product now in banglore international airport in the process of customs clearance dhl told me upload KYC documents i uploaded my adhar card, voter id, bank statement but the problem is my name is exactly matching with kyc documents my initial is exactly matching with kyc documents my place, City, Post office is exactly matching with my kyc document only thing not matching with my kyc document is pincode because in my exact pincode there is no shipment available for DHL so i Give my neighbour hood city pincode this is the reason why they not matching each other please i humbly request to you solve this problem

My airway bill number is [protected]
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