I hema thourani, residing 702, valencia building, supreme palacio s no : 29/2 baner, pune 411045 has been sent courier containing medicine to usa to mrs. Amita mamtani 6524 kenneth ave lincolnwood, illinoi 60712 on[protected] bearing dhl awb no :[protected] from dhl office pune by paying courier charges for rs. 5398/- on june 3rd 2020 mrs. Amita has been received mail from (Alana. [protected]@dhl.com) informing that shipment is returning to origin by bearing awb no : [protected] due to non clearance of documents. But whatever documents they asked we have sent them timely. Even though without considering us they have returned the medicine to the origin. From that day itself we are continuously chasing them for our shipment. After a long time on[protected] we received the notification that shipment under clearance and request to pay import duty for rs. 10203.58. Here am not understand why should i pay this amount for your fault, am not ask to return the material to origin. Request to kindly do the needful to get back out parcel.
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