DHL Express India — most urgent - for top dhl management

Dear sir

Subject : are we supposed to pay for the incompetence of your import clearance team
Reference : awb no [protected] dated 25.08.2019

The facts of the case are as below;
1. We received advance bill of entry (Attached file 1. Jpg - pages) for our approval vide email dated 26.08.2019
2. We informed immediately that the proposed be was wrong & duty amount of rs 6478.65 was not
Liveable against the imported product covered under hsn code 85176970
3. 2 no previous bill of entries of imports/clearance through dhl were attached as support with our above email dated 26.08.2019 from email id madan singh (Dhl in)