DHL Express India — Non-Receipt of the Box sent through DHL

Dear Sirs,
With due respect this is to inform you that from N S Chenulu sent two boxes from Hyderabad to Canada on 28.7.2021 through DHL courier services with tracking ID [protected] to Canana where my daughter Ms. Srimani Kirti Nemani, Unit 202, 64 Benton Street Kitchener, Ontario, CANADA N2G 4L9, Ph.No. +[protected]. Unfortunately they received one box and the other is still pending and the DHL people are not able to trace the box where it is. Whereas, it is showing awaiting for collection. At Canada, they went and asked, no body is able to answer the same. This is my sincere request please look into the matter and do the needful.
With regards,
N S Chenulu, Sr. Executive, IIT Kharagpur
Mail Id: [protected]@yahoo.com