DHL Express India — Parcel [protected] Not Delivered to Old ailing Mother DHL Blackmailing for Money

Address:

Chandigarh , India

I'd delivered my old belonging from UK to India to my old ailing mother. It's been more than 20 days, DHL have not been getting it cleared despite all documentation. Firstly, the DHL had put the contact details wrong on the parcel. They messed the documentation, my mother had to submit documents multiple times as they key harassing photo not clear, asking for more IDs. Now, the DHL have started to demand extra 3000 on my old belongings and the duty as per customs is only 1300 rupess as these are old belonging. The customer service is really poor and they do not answer queries on phone or via. email. I'm really stressed dealing with DHL and the serive level are extremely poor.