DHL Express India — (Pathetic service) material not received against waybill no. [protected]

Address:

Mohali, Punjab, 160055

Dear dhl,

This is to inform you that i have import the material from china to mohali against way bill no. [protected] on 20th april, and material reached delhi airport on 22nd april.

Till date i am getting same message that material is at clearance event.

I am really surprised that after doing so much followup with dhl not getting a single response from any body from dhl nor having any single point of contact person of dhl.

As the material is lying at delhi customs from last 10 days, i don't think so that it should take so much of days for dhl to clear the shipment, if any damage/fine is applicable for the material then who will be responsible for the same.

Requesting you to plz look in to the matter as its very very urgent.

Regards,
Narinder singh.
Simrit enterprises.
[protected].