This is manisha. I have a courier from warangal, india to abingdon, maryland., usa on the name of laxmikanth reddy of tracking number: [protected].
It has been given on monday evening 21st dec, 2015 and agent said that the shipment will be delivered by 24th dec 2015.
He shipmemnt has been pickeup by tuesday night 22nd dec 2015, but for a week too i dont have any update on this coruier. Its showied no estimated date of arrival.
And if i do contact customer service they do say that, the way bill has been missing and it is still in india. And if i do contact the agent over in india she says its in usa.
There is no proper information and details provided by those people. And if ido ask the agent she is being crying thats it.
Later on after a week i came to know that the way bill number has been changed to [protected] and it has been sent to the wrong place named "rochester, new york" for delivery. Then later on it has been moved back and came all the way to my place and i have recieved the parcel on tuesday by evening that is 29th dec, 2015.
I do have original documents in it and food stuff and clothes. They got damaged.
My family members sent those parcel for my birthday that is on 28th dec 2015. But i recieved it on 29th dec 2015. And the certificates i need to submit in my college on 28th dec 2015 only.
Who is responsible for this.
If i couldnt recieve the parcel then what about my certificates?And what about the delay.
Now i need to pay fine in my college for delay in the certificates submission .
I need proper action to be taken out on this issue.
Thank you
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