| Address: | rajkot | | Website: | dhl express |
Dear sir
it is my painful request to solve matter as early as possible...
This is regarding shipment id [protected], it is commercial shipment from rajkot india to belgium, it was picked on 25 /11/2021 and returned on 27/11/2021 by saying incomplete documentation...!! by saying export declaration is missing, but it can be asking by mail also...
i am quite surprise..! when i called to customer care the said wait for 1 or 2 days, further i called 30/11/2021 they said wait for 1 day, further i called 1/12/2021 they said wait for 1 day...! till matter is not solve...!
the same commercial shipment was sent in previous month with shipment id : [protected] (shipment is delivered without export declaration)
i can give more shipment id in which i not given export declaration and shipment id delivered,
DHL EXPRESS is not proper….its spoil our corporate image and even dhl also…!
hope matter solve urgent basis, consignee need good on urgent basis..
kindly pickup the shipment again and solve matter... Was this information helpful? | 
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