DHL Express India — Shipment no[protected]

Address:

Mumbai

My above shipment of two small insignificant paintings arrived in Delhi a month back. The concerned staff Ms Samiksha and Mr Shrikant did a terrible job of clearing from Customs at Delhi and gave some insane and unlawful custom duty working. The 12 percent Gst was charged as 28 percent. The duty came to more than double of the price of goods. I let them forfeit the good. The DHL staff did a terrible job. No phone call came from Samiksha and just cold rude emails. One she said goods are cleared but then changed the stance. She should be sacked immediately from the job.