DHL Express India — Shipment Support Certificate acceptance issue, and Shipment not Cleared

In my Shipment from Singapore to India, DHL CSA mailed us and require a CHIMS Certificate, CHIMS website upgraded the format of Registration, and we submitted the required documents, but Now DHL CSA not approved that documents, because of Ministry of Electronics and Information Technology has been upgraded the format. DHL CSA Concern person is asking for old format, how can we get that old format, Please help us to get old format otherwise Please help to us to clearance our Shipment, It is very urgent, and my production is on hold, my commitments are going fails.